How to prepare for your service
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How to prepare for your facial service
Everyone needs to start somewhere on their journey for glowing health skin. Which is why we always have a consultation and ask all kinds of questions from homecare, certain medications, health conditions. We want to see where you're at and what your goals are and create a custom plan that's best for you. Arrive on time and know your skincare products you use on a regular basis. We will want to know the ins and outs of what's going on your skin to be able to build off of your current regimen or start fresh with new recommendations that would be best for your skin. Have an idea of what service you are interested in but be open to recommendations that would better suit your skins needs. Please arrive on time and reframe from using AHA, BHA, or retinoids for 72 hours. |
How to prepare for your wax service
For facial waxing please arrive on time and stop all AHA, BHA, and retinoids 72 hours prior to your service to limit irritation and the potential to lift the skin. We cannot wax if you recently got a sunburn or went tanning, and you will be rescheduled to a later date. If you are using any acne medications, topical or ingested, we cannot wax but will offer a brow tweeze instead. For body waxing please come fresh and on time with 2-3 weeks of hair growth. Ideal length for your hair is 1/2 inch long. If it's not long enough then the service can't be performed and will be rescheduled to a later date. We recommend exfoliating 24-48 before your service so hair pulls evenly and helps prevent ingrown hairs. If you have a sunburn, we will reschedule your appointment to a later date when your skin is healed. After your wax begin moisturizing your skin daily with an unscented moisturizer. Reframe from exercise, saunas, sex, tanning, swimming, or using hot tubs for 24 hours to limit bacteria exposure. 48 hours after your appointment you can start to exfoliate, we recommend 2-3 times a week for best results. Always pre-book your next appointment. |
Cancellation Policy
24-hour notice
I understand life happens and the need to rearrange plans last minute,
everyone's time is valuable, and appointment times are limited.
I kindly ask you to provide me a 24-hour notice to cancel so I can fill the appointment.
Late cancellation or day of cancellations for an appointment will be subjected to a fee of 50% for the missed appointment cost and must be paid in order to book next appointment.
No showing or missed appointments will be subject to a fee of 75% of the missed appointment cost.
For frequently missed, no show, and last-minute cancellations in a 12-month period will result in all pre-booked appointments to be cancelled and client status will be moved to day of booking privileges only.
If service is to be paid for with a gift certificate, you forfeit the use and the certificate will be considered voided.
24-hour notice
I understand life happens and the need to rearrange plans last minute,
everyone's time is valuable, and appointment times are limited.
I kindly ask you to provide me a 24-hour notice to cancel so I can fill the appointment.
Late cancellation or day of cancellations for an appointment will be subjected to a fee of 50% for the missed appointment cost and must be paid in order to book next appointment.
No showing or missed appointments will be subject to a fee of 75% of the missed appointment cost.
For frequently missed, no show, and last-minute cancellations in a 12-month period will result in all pre-booked appointments to be cancelled and client status will be moved to day of booking privileges only.
If service is to be paid for with a gift certificate, you forfeit the use and the certificate will be considered voided.